Privacy Policy

Panoramatotal s.r.o. (hereinafter referred to as "we", "us", "our company") based in Bratislava, Slovak Republic, is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection.

This policy describes how we collect, use, and protect your personal data when using our educational platform panoramatotal.com.

The controller of your personal data is:

Panoramatotal s.r.o.

Company ID: 55 321 789

Registered office: Bratislava, Slovak Republic

Email: info@panoramatotal.com

You can contact us regarding any questions about the protection of your personal data.

We collect the following categories of personal data:

• Identification data: name and surname

• Contact data: email address

• Communication data: content of messages you send us

• Technical data: IP address, browser type, operating system

• Usage data: how you interact with our platform

We collect this data directly from you (e.g., when you fill out the contact form) or automatically through cookies and similar technologies.

We process your personal data for the following purposes:

• Service provision: managing your account and providing educational content

• Communication: responding to your questions and sending important information

• Service improvement: analyzing platform usage to improve user experience

• Legal obligations: fulfilling legal requirements and protecting our legitimate interests

• Marketing: sending information about new courses and features (only with your consent)

We process your data based on:

• Contract performance: when we provide you with our services

• Consent: for marketing purposes and some cookies

• Legitimate interest: to secure and improve our services

• Legal obligation: when required by law

We retain your personal data only for the time necessary to fulfill the purposes for which they were collected:

• Contact form data: 3 years from last communication

• Accounting data: 10 years (legal requirement)

• Cookies: according to cookie type (see Cookie Policy)

After this period, your data will be securely deleted or anonymized.

Under GDPR, you have the following rights:

• Right of access: you can request a copy of your data

• Right to rectification: you can request correction of inaccurate data

• Right to erasure: you can request deletion of your data

• Right to restriction of processing: you can restrict processing in certain situations

• Right to data portability: you can obtain your data in a structured format

• Right to object: you can object to processing based on legitimate interest

• Right to withdraw consent: you can withdraw your consent at any time

To exercise your rights, contact us at info@panoramatotal.com.

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data transmission (HTTPS)

• Limited access to data

• Regular security audits

• Employee training on data protection

We primarily store your data on servers in the European Union. If data is transferred outside the EU, we will ensure appropriate safeguards under GDPR (e.g., standard contractual clauses).

If you believe that the processing of your data violates GDPR, you have the right to file a complaint with:

Office for Personal Data Protection of the Slovak Republic

Hraničná 12, 820 07 Bratislava 27

www.dataprotection.gov.sk

We may occasionally update this policy. We will inform you of significant changes through our website or by email.